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0 years
0 Lacs
Bengaluru, Karnataka
Remote
DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
7.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Prime is one of the largest and most loved subscription programs in the world that offers one-of-a-kind basket of benefits such as free and fast shipping, movie streaming and millions of songs for Prime members. We are customer-obsessed and we continue to innovate for our customers and make Prime better for our customers every day. Are you interested in driving highly impactful initiatives for Prime? Do you enjoy the challenge that comes from managing complex, cross-functional and cross-organizational projects that need strong, data-driven, and strategic technical judgment and ensure high quality and on-time deliverables? The Prime Team is seeking an exceptional Principal Technical Program Manager for leading and delivering important programs with broad cross-organizational, cross-business, or significant technology impact for Prime. In this role, you will work with tech and business teams within Prime and across orgs in Amazon to drive innovative solutions for our customers. This role will give you an opportunity to learn a range of new systems and leverage the deep collection of technologies throughout the company to achieve our vision. This role will define strategy and requirements of a program or portfolio of programs, and then drive delivery and subsequent operations post going live. This role requires regular communication with executive management on status, risks and product strategy. Excellent listening and writing skills with strong technical competency are essential. This is an exciting opportunity to shape the next generation of Amazon Prime! If you want to work on impactful programs that delight our customers and are passionate about implementing solutions that impact millions of people every day, we want to hear from you! Key job responsibilities Leverage deep knowledge of the core system technologies and broad understanding of company systems/technologies to drive design for the programs you own Show strong bias for action and handle multiple priorities simultaneously Be the interface between the product teams and the development teams, define requirements, negotiate priorities, and deliver the right solutions and mechanisms Resolve significantly complex problems, showing high judgment in decisions that have technical and business implications Make the right feature trade-offs to ship software without compromising customer experience and business relevance Play a significant role in the career development of others, actively mentoring others, and educating the larger community on best practices. Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders up to 3 levels above BASIC QUALIFICATIONS 7+ years of technical product or program management experience 10+ years of working directly with engineering teams experience 5+ years of software development experience Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS 8+ years of hands-on work managing complex technology projects experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist. At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products. As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon’s global marketplaces around the world. The position is based in India but will interact with global leaders and teams in US, Europe, Japan, China, Australia, and other regions. Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Please visit https://www.amazon.science for more information Key job responsibilities Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain. Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems. Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. BASIC QUALIFICATIONS PhD, or Master's degree and 4+ years of solving business problems through machine learning, data mining and statistical algorithms experience Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) PREFERRED QUALIFICATIONS Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF Experience in NLP, generative AI, LLM, or DL, RL. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
Remote
DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION The AOP (Analytics Operations and Programs) team is responsible for creating core analytics, insight generation and science capabilities for ROW Ops. We develop scalable analytics applications, AI/ML products and research models to optimize operation processes. You will work with Product Managers, Data Engineers, Data Scientists, Research Scientists, Applied Scientists and Business Intelligence Engineers using rigorous quantitative approaches to ensure high quality data/science products for our customers around the world. We are looking for a Sr.Data Scientist to join our growing Science Team. As Data Scientist, you are able to use a range of science methodologies to solve challenging business problems when the solution is unclear. You will be responsible for building ML models to solve complex business problems and test them in production environment. The scope of role includes defining the charter for the project and proposing solutions which align with org's priorities and production constraints but still create impact. You will achieve this by leveraging strong leadership and communication skills, data science skills and by acquiring domain knowledge pertaining to the delivery operations systems. You will provide ML thought leadership to technical and business leaders, and possess ability to think strategically about business, product, and technical challenges. You will also be expected to contribute to the science community by participating in science reviews and publishing in internal or external ML conferences. Our team solves a broad range of problems that can be scaled across ROW (Rest of the World including countries like India, Australia, Singapore, MENA and LATAM). Here is a glimpse of the problems that this team deals with on a regular basis: Using live package and truck signals to adjust truck capacities in real-time HOTW models for Last Mile Channel Allocation Using LLMs to automate analytical processes and insight generation Ops research to optimize middle mile truck routes Working with global partner science teams to affect Reinforcement Learning based pricing models and estimating Shipments Per Route for $MM savings Deep Learning models to synthesize attributes of addresses Abuse detection models to reduce network losses Key job responsibilities 1. Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes 2. Design, develop, evaluate and deploy, innovative and highly scalable ML/OR models 3. Work closely with other science and engineering teams to drive real-time model implementations 4. Work closely with Ops/Product partners to identify problems and propose machine learning solutions 5. Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance 6. Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production 7. Leading projects and mentoring other scientists, engineers in the use of ML techniques BASIC QUALIFICATIONS 5+ years of data scientist experience Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/mathematical software (e.g. R, SAS, or Matlab) Experience with statistical models e.g. multinomial logistic regression Experience in data applications using large scale distributed systems (e.g., EMR, Spark, Elasticsearch, Hadoop, Pig, and Hive) Experience working with data engineers and business intelligence engineers collaboratively Demonstrated expertise in a wide range of ML techniques PREFERRED QUALIFICATIONS Experience as a leader and mentor on a data science team Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science Expertise in Reinforcement Learning and Gen AI is preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION About Amazon.com: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About Team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Overview of the role: An candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects/automation for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be customer-centric. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment. Responsibilities Include: Works across team(s) and Ops organization at country, regional and/or cross regional level to create automated solutions for customer, cost savings through process automation, systems configuration and performance metrics. Has logical reasoning, critical thinking, problem solving abilities for automation scripting. Has framework engineering abilities and follows automation development best practices. Automate user interactions and API with existing tools/solutions, build localized small scale solutions for quick deployment, build python scripts to automate day to day, repeatable activities within a team Optionally, an Automation Expert may build front end UI for web application Prioritizes projects and feature sets, evaluate and set stakeholders expectations for Amazon’s marketplace: country, regional and/ or cross regional level. Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases. Applies rigorous approach to problem solving. Credible business partner to Amazon’s Operations network. Possesses relevant understanding and experience on automation processes and workflow. Able to dive deep in the automation process to correct under-performing parts and acts as a trouble shooter. Basic Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field Proficiency in automation using Python Excellent oral and written communication skills Experience with SQL, ETL processes, or data transformation Preferred Qualifications Experience with scripting and automation tools Familiarity with Infrastructure as Code (IaC) tools such as AWS CDK Knowledge of AWS services such as SQS, SNS, CloudWatch and DynamoDB Understanding of DevOps practices, including CI/CD pipelines and monitoring solutions Understanding of cloud services, serverless architecture, and systems integration Key job responsibilities As an Automation Expert you are responsible for working with cross-functional teams to develop small-medium scale long term automated solutions using API, Selenium, Python and other tools, and utilize automation metrics to determine improvement opportunities. Working in a dynamic environment, you will be responsible for monitoring key success metrics. You will be expected to quickly become a subject matter expert of automation, and help business leaders improve automation penetration, make better decisions, and generate value. In this role, you are expected to work closely with your peers, operations managers to understand potential business automation use cases, and convert them into automated solutions. BASIC QUALIFICATIONS Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL 2+ years of tax, finance or a related analytical field experience PREFERRED QUALIFICATIONS Knowledge of Python, VBA, Macros, Selenium scripts Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
General Physician needed to consult patients for obesity (only teleconsultations, no physical consultations). Candidate should be fluent in English. Qualification: MBBS Job Type: Full -time Language: English (Preferred) Location: Bangalore (Required) Job Type: Full-time Application Question(s): Are you a GP or specialist?
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
Remote
DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION About Amazon.com: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About Team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Overview of the role: An candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects/automation for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be customer-centric. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment. Responsibilities Include: Works across team(s) and Ops organization at country, regional and/or cross regional level to create automated solutions for customer, cost savings through process automation, systems configuration and performance metrics. Has logical reasoning, critical thinking, problem solving abilities for automation scripting. Has framework engineering abilities and follows automation development best practices. Automate user interactions and API with existing tools/solutions, build localized small scale solutions for quick deployment, build python scripts to automate day to day, repeatable activities within a team Optionally, an Automation Expert may build front end UI for web application Prioritizes projects and feature sets, evaluate and set stakeholders expectations for Amazon’s marketplace: country, regional and/ or cross regional level. Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases. Applies rigorous approach to problem solving. Credible business partner to Amazon’s Operations network. Possesses relevant understanding and experience on automation processes and workflow. Able to dive deep in the automation process to correct under-performing parts and acts as a trouble shooter. Basic Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field Proficiency in automation using Python Excellent oral and written communication skills Experience with SQL, ETL processes, or data transformation Preferred Qualifications Experience with scripting and automation tools Familiarity with Infrastructure as Code (IaC) tools such as AWS CDK Knowledge of AWS services such as SQS, SNS, CloudWatch and DynamoDB Understanding of DevOps practices, including CI/CD pipelines and monitoring solutions Understanding of cloud services, serverless architecture, and systems integration Key job responsibilities As an Automation Expert you are responsible for working with cross-functional teams to develop small-medium scale long term automated solutions using API, Selenium, Python and other tools, and utilize automation metrics to determine improvement opportunities. Working in a dynamic environment, you will be responsible for monitoring key success metrics. You will be expected to quickly become a subject matter expert of automation, and help business leaders improve automation penetration, make better decisions, and generate value. In this role, you are expected to work closely with your peers, operations managers to understand potential business automation use cases, and convert them into automated solutions. BASIC QUALIFICATIONS Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL 2+ years of tax, finance or a related analytical field experience PREFERRED QUALIFICATIONS Knowledge of Python, VBA, Macros, Selenium scripts Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business. Key job responsibilities 1. Develop strategies for continuous improvement in process and customer quality. 2. Strengthen the existing Retail operations by ensuring identification of automation and upstream defect elimination opportunities. 3. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects 4. Able to drill into large amounts of data and extract meaningful business metrics. 5. Perform data analysis on trends observed and recommend solutions to the product and Business teams 6. Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust 7. Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence. 8. Establishes key reports for functional area 9. Able to write , well-structured and detail-oriented documents in a clear, concise and audience-specific format The candidate is/has: 1.Aptitude and interest for Upstream Defect Elimination. 2. Ability to identify, prioritize and coordinate work streams as necessary including scheduling, time management, and meeting deadlines 3. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision About the team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. BASIC QUALIFICATIONS Experience using data to influence business decisions PREFERRED QUALIFICATIONS Knowledge of SQL or Python Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
1.0 years
3 - 4 Lacs
Bengaluru, Karnataka
On-site
Key Responsibilities Expert Support & Guidance Serve as the primary point of contact for associates seeking assistance with complex queries, technical issues, or process-related doubts Provide real-time support and resolution guidance during critical customer interactions Mentor and coach team members to enhance their product knowledge and service delivery skills Monitor and maintain a minimum 95% call answering rate for incoming customer calls Analyze call patterns and implement strategies to optimize response times and service quality Track team performance metrics and provide actionable feedback for continuous improvement Act as interim Team Leader during supervisor absences, ensuring seamless operations Coordinate daily activities, assign tasks, and manage escalations in the absence of direct leadership Facilitate team meetings and communicate important updates to associates Identify gaps in current processes and recommend improvements for enhanced efficiency Ensure adherence to company policies, procedures, and quality standards Collaborate with management to implement best practices and operational enhancements Required Qualifications Experience & Skills Minimum 1+ years of proven experience in voice or non-voice customer service operations Strong communication skills with excellent verbal and written English proficiency Demonstrated ability to handle complex customer queries and provide effective solutions Experience in mentoring or training junior team members Proficiency in CRM systems and customer service tools Basic knowledge of performance metrics and reporting Ability to multitask and manage multiple priorities in a fast-paced environment Strong problem-solving and decision-making abilities Natural leadership skills with the ability to motivate and guide team members Flexibility to adapt to changing business needs and work schedules Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION The OPTIMA team is seeking an Instructional Designer. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages. The Instructional Designer will have an imaginative and creative mindset regarding the development of innovative and value-add learning content for curriculum/initiatives that impact strategic capabilities within the OPTIMA organization. The candidate must be driven, talented, comfortable and experienced with all elements of graphic, visual design, branding, animation, and video creation. In addition to strong graphic and media design skills, the candidate must have strong strategic and systems thinking, organizational skills, experience managing small and large projects, and acute attention to detail. They must have excellent communication, presentation, and interpersonal skills and the ability to present and defend their design decisions to leadership. HTML and CSS knowledge is a preferred qualification in order to support the creation of web-style pages as part of the team branding and communication strategy. Key job responsibilities Design templates, graphic content, illustrations, infographics, animations, video and web-style pages within Amazon intranet tools and various other channels. Manage graphic and media designs and multiple complex development projects from conception to delivery. Work with and for various diversified requirements and audience may require multitasking capability. Strong intrinsic design ability, typographic skills, attention to detail, and web expertise with the ability to manage multiple projects and handle large volumes of creative work. Manage the work queue, handle end-to-end design processes, related tools and proactively engage managers and stakeholders when needed. Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. Communicate and highlight the risks and trade-offs in a project. Leverage technology to improve learner access and provide just in time learning. Incorporate creative execution best practices to ensure high-volume designs are delivered in a timely manner. BASIC QUALIFICATIONS 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign PREFERRED QUALIFICATIONS Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Experience in storyboarding Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
1.0 years
1 - 2 Lacs
Bengaluru, Karnataka
On-site
Urgently Hiring for NURSING Candidate Immediate Joiners only Qualification: GNM and BSC Nursing(With registration preferred) Experience : 1 - 3 yrs ( Freshers can also Apply ) Job Roles : Identify patients’ care requirements, focus on their needs and act on them Monitor and record patient’s condition and document provided care services Follow care regulations and standards Work within and cooperate with a multidisciplinary team Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Education: Bachelor's (Required) Experience: Nursing: 1 year (Required) total work: 1 year (Required) Language: Hindi (Preferred) License/Certification: Nursing License (Required) Work Location: In person
Posted 1 week ago
1.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business. Key job responsibilities 1. Develop strategies for continuous improvement in process and customer quality. 2. Strengthen the existing process by ensuring identification of automation and upstream defect elimination opportunities. 3. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects 4. Able to drill into large amounts of data and extract meaningful business metrics. 5. Perform data analysis on trends observed and recommend solutions to the product and Business teams 6. Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust 7. Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence. 8. Establishes key reports for functional area 9. Able to write , well-structured and detail-oriented documents in a clear, concise and audience-specific format The candidate is/has: 1. Aptitude and interest for Upstream Defect Elimination. 2. Ability to identify, prioritize and coordinate work streams as necessary including prioritizing, scheduling, time management, and meeting deadlines 3. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision About the team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. BASIC QUALIFICATIONS Experience using data to influence business decisions 1+ years of interacting with customers/stake holders experience Bachelor's degree Knowledge of MS office. Experience working on root cause analysis, corrective and preventive actions for solving customer problems and prevention of defects. PREFERRED QUALIFICATIONS Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience working in e-commerce / retail / supply chain / financial services business Knowledge of SQL or Python Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
7.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Excited by using massive amounts of data to develop Machine Learning (ML) and Deep Learning (DL) models? Want to help the largest global enterprises derive business value through the adoption of Artificial Intelligence (AI)? Eager to learn from many different enterprise’s use cases of AWS ML and DL? Thrilled to be key part of Amazon, who has been investing in Machine Learning for decades, pioneering and shaping the world’s AI technology? At AWS ProServe India LLP (“ProServe India”), we are helping large enterprises build ML and DL models on the AWS Cloud. We are applying predictive technology to large volumes of data and against a wide spectrum of problems. Our Professional Services organization works together with our internal customers to address business needs of AWS customers using AI. AWS Professional Services is a unique consulting team in ProServe India. We pride ourselves on being customer obsessed and highly focused on the AI enablement of our customers. If you have experience with AI, including building ML or DL models, we’d like to have you join our team. You will get to work with an innovative company, with great teammates, and have a lot of fun helping our customers. If you do not live in a market where we have an open Data Scientist position, please feel free to apply. Our Data Scientists can live in any location where we have a Professional Service office. Key job responsibilities A successful candidate will be a person who enjoys diving deep into data, doing analysis, discovering root causes, and designing long-term solutions. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of AI. Major responsibilities include: Understand the internal customer’s business need and guide them to a solution using our AWS AI Services, AWS AI Platforms, AWS AI Frameworks, and AWS AI EC2 Instances . Assist internal customers by being able to deliver a ML / DL project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization. Use Deep Learning frameworks like MXNet, Caffe 2, Tensorflow, Theano, CNTK, and Keras to help our internal customers build DL models. Use SparkML and Amazon Machine Learning (AML) to help our internal customers build ML models. Work with our Professional Services Big Data consultants to analyze, extract, normalize, and label relevant data. Work with our Professional Services DevOps consultants to help our internal customers operationalize models after they are built. Assist internal customers with identifying model drift and retraining models. Research and implement novel ML and DL approaches, including using FPGA. This role is open for Mumbai/Pune/Bangalore/Chennai/Hyderabad/Delhi/Pune. About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS 7+ years of professional or military experience, including a Bachelor's degree. 7+ years managing complex, large-scale projects with internal or external customers. Assist internal customers by being able to deliver a ML / DL project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization. Skilled in using Deep Learning frameworks (MXNet, Caffe2, TensorFlow, Theano, CNTK, Keras) and ML tools (SparkML, Amazon Machine Learning) to build models for internal customers. PREFERRED QUALIFICATIONS 7+ years of IT platform implementation in a technical and analytical role experience. Experience in consulting, design and implementation of serverless distributed solutions. Experienced in databases (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) and managing complex, large-scale customer-facing projects. Experienced as a technical specialist in design and architecture, with expertise in cloud-based solutions (AWS or equivalent), systems, networks, and operating systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Amazon Business (AB), Amazon’s B2B marketplace offering is a USD 20B business present in the nine countries of US, Germany, UK, France, Italy, Spain, Japan and Canada. AB launched in India in October 2017 and has fast become the largest aggregator of GST-enabled selection for business customers in India. AB India’s vision is to be the destination for all businesses in India to find, discover and buy for all their business needs. AB India is looking for a hands-on, detail oriented and highly motivated sales professional to be part of our Customer Acquisition & Engagement team. The candidate would need to engage with customer accounts of medium to large complexity (annual revenue of INR 50cr – 250cr), understand their business buying needs in depth and help shape the Amazon Business offering to consistently cater to their diverse requirements. The position is based at the Amazon office in Bangalore , WTC . Key job responsibilities Prospect and acquire ENT Customers to buy from AB Engage with key customers in focus industry segments to enable and drive a consistent buying behavior on AB measured by their frequency, volume and value of purchases Work with managed accounts to understand their requirements and drive adoption of relevant features/benefits BASIC QUALIFICATIONS Two+ years of experience in Sales or Account management. Excellent written and verbal communication skills. Familiarity with Microsoft Office, particularly Word and Excel. PREFERRED QUALIFICATIONS Work experience in B2B product sales/marketing or in e-commerce. Prior experience in working on Salesforce.com Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION The AOP (Analytics Operations and Programs) team is responsible for creating core analytics, insight generation and science capabilities for ROW Ops. We develop scalable analytics applications, AI/ML products and research models to optimize operation processes. You will work with Product Managers, Data Engineers, Data Scientists, Research Scientists, Applied Scientists and Business Intelligence Engineers using rigorous quantitative approaches to ensure high quality data/science products for our customers around the world. We are looking for a Sr.Data Scientist to join our growing Science Team. As Data Scientist, you are able to use a range of science methodologies to solve challenging business problems when the solution is unclear. You will be responsible for building ML models to solve complex business problems and test them in production environment. The scope of role includes defining the charter for the project and proposing solutions which align with org's priorities and production constraints but still create impact. You will achieve this by leveraging strong leadership and communication skills, data science skills and by acquiring domain knowledge pertaining to the delivery operations systems. You will provide ML thought leadership to technical and business leaders, and possess ability to think strategically about business, product, and technical challenges. You will also be expected to contribute to the science community by participating in science reviews and publishing in internal or external ML conferences. Our team solves a broad range of problems that can be scaled across ROW (Rest of the World including countries like India, Australia, Singapore, MENA and LATAM). Here is a glimpse of the problems that this team deals with on a regular basis: Using live package and truck signals to adjust truck capacities in real-time HOTW models for Last Mile Channel Allocation Using LLMs to automate analytical processes and insight generation Ops research to optimize middle mile truck routes Working with global partner science teams to affect Reinforcement Learning based pricing models and estimating Shipments Per Route for $MM savings Deep Learning models to synthesize attributes of addresses Abuse detection models to reduce network losses Key job responsibilities 1. Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes 2. Design, develop, evaluate and deploy, innovative and highly scalable ML/OR models 3. Work closely with other science and engineering teams to drive real-time model implementations 4. Work closely with Ops/Product partners to identify problems and propose machine learning solutions 5. Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance 6. Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production 7. Leading projects and mentoring other scientists, engineers in the use of ML techniques BASIC QUALIFICATIONS 5+ years of data scientist experience Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/mathematical software (e.g. R, SAS, or Matlab) Experience with statistical models e.g. multinomial logistic regression Experience in data applications using large scale distributed systems (e.g., EMR, Spark, Elasticsearch, Hadoop, Pig, and Hive) Experience working with data engineers and business intelligence engineers collaboratively Demonstrated expertise in a wide range of ML techniques PREFERRED QUALIFICATIONS Experience as a leader and mentor on a data science team Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science Expertise in Reinforcement Learning and Gen AI is preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Description: The Partner Solutions Architect specializing in AWS Marketplace, will have the opportunity to help shape and deliver on an strategy to change the way enterprise software is bought and sold across India. Our vision is to make AWS Marketplace the one stop shop for buying and selling software. Amazon Web Services (AWS) is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. The ideal candidate will need to demonstrate: Deep technical skills in software architecture and cloud computing and possess several years of implementation/consulting experience Customer facing skills ideally gained within a partner organization and have demonstrated the ability to think strategically about business, product, and technical challenges Strong understanding of the software market, software procurement and licensing models Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations Experience supporting partners and programs. Domestic/International travel is required for this role Basic qualifications 5+ years of design, implementation, or consulting in applications and infrastructures experience 5+ years of IT development or implementation/consulting in the software or Internet industries experience 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Preferred qualifications Experience in technology/software sales, pre-sales, or consulting Experience migrating or transforming legacy customer solutions to the cloud Experience writing and publishing technical white papers Experience working within software development or Internet-related industries About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud Key job responsibilities Your responsibilities will include: Owning technical engagements with sellers and buyers in adopting AWS Marketplace across India Working with Engineering and Product teams to shape the roadmap and increase adoption You will act as a trusted advisor to our customers, partners and internal teams in India on AWS Marketplace Provide architectural guidance and recommendations necessary to promote successful partner engagements across India Capture and share best-practice knowledge with the India AWS Solution Architect community Evangelise AWS services and solutions to the wider technology community (e.g. Summits, workshops, product launches and other external events) BASIC QUALIFICATIONS 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 2+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience 6+ years of Information Technology (IT) experience Bachelor's degree Knowledge of cloud architecture PREFERRED QUALIFICATIONS Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Experience working within software development or Internet-related industries Experience migrating or transforming legacy customer solutions to the cloud Experience working with AWS technologies from a dev/ops perspective Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Amazon Health Services (One Medical) About Us: At Health AI, we're revolutionizing healthcare delivery through innovative AI-enabled solutions. As part of Amazon Health Services and One Medical, we're on a mission to make quality healthcare more accessible while improving patient outcomes. Our work directly impacts millions of lives by empowering patients and enabling healthcare providers to deliver more meaningful care. Role Overview: We're seeking an Applied Scientist to join our dynamic team in building state of the art AI/ML solutions for healthcare. This role offers a unique opportunity to work at the intersection of artificial intelligence and healthcare, developing solutions that will shape the future of medical services delivery. Key job responsibilities Lead end-to-end development of AI/ML solutions for Amazon Health organization, including Amazon Pharmacy and One Medical Research, design, and implement state-of-the-art machine learning models, with a focus on Large Language Models (LLMs) and Visual Language Models (VLMs) Optimize and fine-tune models for production deployment, including model distillation for improved latency Drive scientific innovation while maintaining a strong focus on practical business outcomes Collaborate with cross-functional teams to translate complex technical solutions into tangible customer benefits Contribute to the broader Amazon Health scientific community and help shape our technical roadmap BASIC QUALIFICATIONS 3+ years of building models for business application experience PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing PREFERRED QUALIFICATIONS Experience in healthcare or medical informatics Publication record in top-tier ML conferences/journals Expertise in model optimization and distributed computing Experience with AWS services and cloud computing Knowledge of healthcare data privacy and security requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Drive revenue growth through strategic deal structuring and negotiations with advertisers and agencies utilizing Amazon's Demand-Side Platform (DSP) for programmatic advertising Key job responsibilities Key Responsibilities: Lead complex deal negotiations with potential and existing DSP partners Analyze financial models and business cases for DSP agreements Collaborate with legal, finance, and operations teams to structure deals Develop pricing strategies and contract terms Review and approve deal terms within designated authority limits Monitor DSP partner performance and contract compliance Provide guidance to junior deal desk team members Requirements: 5+ years experience in sales, business development, or deal structuring in a digital advertising environment Bachelor's degree in Business, Finance, or related field Strong financial modeling and analytics skills Experience with contract negotiations and deal structuring Excellent stakeholder management abilities Advanced Excel and data analysis skills About the team At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! BASIC QUALIFICATIONS 3+ years of sales experience Experience with sales CRM tools such as Salesforce or similar software Experience in advertising Experience in DSP/ad network sales PREFERRED QUALIFICATIONS Experience building high-velocity ad products Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
6.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities Customers are looking for strategic partners to help them thrive in rapidly changing business context. As a solutions architect, you will have opportunities to influence customers' cloud journey right from the start. You will have a chance to influence architectural decisions to help customers adopt AWS cloud in a more reliable and secure way while at the same time helping the customers realize tangible business value from cloud adoption. Most importantly, as a Trusted Advisor, you will provide customers with technical insight, technology roadmap, and right technical choices to transform IT in rapidly changing environment. Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs, going beyond what they say and into what they really need, and develop new solutions that best match those needs. Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and craft scalable, flexible, and resilient cloud architectures Act as a thought leader playing a role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops, etc . Deeply understand AWS platform and architectural best practices. Also develop unique technical capability, be it specialized knowledge in a particular technical or industry domain where you will become a go-to person for both customer and your team As a Builder, you’ll shape the direction of our products and services through gathering feedback from customers whilst collaborating with our engineering and service teams. A day in the life In this role, your technical depth, business aptitude, and ability to steer technology discussions at all levels will enable you to shape the customer journey. Your thought leadership, ability to look beyond the technology, and more holistically at the value technology creates for our customers, is crucial to your success. After joining our team, you will be provided with a ramp-up plan and a mentor to ensure you get off to a good start. After that we will ask you to dive deeply into your customer's business and technology situations and help them identify which of their issues and goals can be best served by adopting AWS cloud. We will also ask you to enable the customers to be successful in their cloud adoption by answering their technical questions, removing technical blockers they encounter, delivering hands-on workshops, and providing architectural guidance. At AWS, Customer Obsession is in our DNA so you will need to become a Trusted Advisor to our customers and to ensure that they are able to achieve their business objectives with the help of AWS cloud technology. You have an opportunity to work with a variety of customers, present at several AWS events , conduct internal training, and publish blogs and whitepapers. You will also have an opportunity to influence the direction of our products by providing actionable customer feedback to the service teams. About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team You will be part of a team of very supportive people who will help you be successful. This team is for people with Builder mentality who are self-driven, willing to take Ownership of things and see them through, able to Earn Trust of our customers and their colleagues by delivering on their commitments. We are looking for visionaries who start by Diving Deep on the business objectives of a customer, imagine the future on their behalf, then Invent a way of getting there, and finally Deliver Results with and on behalf of the customer. Key job responsibilities As a key member of the team, ensure success in building and migrating applications, software and services on the AWS Cloud. In partnership with the extended AWS team, formulate and execute a strategy to exceed revenue objectives through the adoption of AWS Cloud in India. Educate customers on the value proposition of AWS Cloud, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud and deliver end objective. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS cloud services. Build relationships with senior technical stakeholders within customers to enable them to be cloud advocates and to ensure better customer experience. Act as a technical liaison between customers and other teams (service engineering, support, training etc) in India and provide support, as required. Capture and share best-practice knowledge amongst the AWS solutions architect community. Author or otherwise contribute to customer-facing publications such as whitepapers, blog etc. A day in the life You will start your day by preparing for an upcoming customer meeting by learning new technical concepts by trying hands-on workshops, demos and develop a deep understanding of concepts. You will meet senior customer stakeholders to understand their business challenges and discuss ideas on how to solve them. You will collaborate with AWS specialist teams, Service teams and many others to develop the right solutions for your customer or solve blockers. You will create reusable artifacts from your learnings. BASIC QUALIFICATIONS 6+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 6+ years of IT development or implementation/consulting in the software or Internet industries experience At least 3+ years of experience in a direct customer facing role including interactions with CXO level stakeholders. Experience must demonstrate projects where you have influenced CXOs to take up business or technology transformations based on your recommendations. PREFERRED QUALIFICATIONS 5+ years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
7.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION Basic qualifications 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Key job responsibilities As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. Key job responsibilities Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. Work closely with senior engineers to develop the best technical design and approach for new product development. Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments Operational Excellence - monitoring & operation of production services Career management and development of direct reports BASIC QUALIFICATIONS 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams PREFERRED QUALIFICATIONS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About RBS The RBS group in an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team’s primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience About the Role As a Subject Matter Expert, you will be responsible for owning the key metrics focused towards defect elimination and deliver business value. The role requires you to work closely with senior leadership and other internal/external stakeholders, helping them make data-driven decisions, size up problems through various analysis, convert problem statements into process improvement activities & achieve closure. The individual will interact with the business, automation & technology teams to help drive operation, deploy tools & technics and system improvements. The successful candidate should have the ability to work at all levels with an eye for detail to achieve quality & process goals, actively seeks to understand Amazon’s core values and translates those into everyday practices. Key Performance Areas Own the defect elimination goal for the functional unit Dive deep and understand different upstream systems & processes that lead to product defects, Drive inputs to improve standard operating procedures, and eliminate defects through upstream process or automation fixes by working with external stakeholders Use data analysis to identify gaps, structure initiatives, recommend solutions and drive consensus on strategic inter-function business decisions Own the communication and progress updates on multiple projects, assess performance against goals and realign internal/external stakeholders on project deliverables Use Tableau and SQL to create dashboards by task, analyze opportunities, identify patterns and implement proactive solutions BASIC QUALIFICATIONS 2+ years of program or project management experience Knowledge of Microsoft Office products and applications Experience handling projects using six sigma or Lean processes Experience using data to influence business decisions Experience interpreting data and making business recommendations Experience in e-commerce product listing & catalog PREFERRED QUALIFICATIONS Experience in advanced SQL, Python, Tableau Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
Acceldata is reimagining the way companies observe their Data! Acceldata is the pioneer and leader in data observability, revolutionizing how enterprises manage and observe data by offering comprehensive insights into various key aspects of data, data pipelines and data infrastructure across various environments. Our platform empowers data teams to manage products effectively by ensuring data quality, preventing failures, and controlling costs. About the Role We are looking for a skilled System Administrator to manage and maintain our growing IT infrastructure. You’ll play a critical role in ensuring our systems remain secure, scalable, and highly available—while enabling teams to operate smoothly across platforms. Key Responsibilities Oversee daily operations, maintenance, and troubleshooting of servers, networks, and related hardware/software. Monitor system performance, identify issues, and proactively implement improvements to ensure availability and reliability. Lead implementation of security protocols—firewalls, encryption, and access controls—to protect against cybersecurity threats. Manage user accounts, permissions, and access rights in compliance with internal policies and security standards. Collaborate with vendors and third-party providers for integration, upgrades, and issue resolution. Maintain detailed documentation of system configurations, processes, and incident responses. Support audits, compliance efforts, and technical evaluations across internal teams. Must-Have Skills Hands-on experience with Windows and Linux system administration. Proficiency in cloud platforms : AWS, Azure, or Google Cloud Platform. Expertise in networking protocols (TCP/IP, DNS, DHCP, VPN, VLAN). Knowledge of security tools (firewalls, IDS/IPS, access controls, encryption). Familiarity with virtualization technologies such as VMware or Hyper-V. Scripting skills in PowerShell and/or Bash for automation. Experience with monitoring tools and performance optimization. Strong troubleshooting and analytical skills. Good to Have Exposure to Okta , G Suite administration , or Active Directory . Experience working in fast-paced, high-availability production environments. IT certifications (AWS SysOps, Azure Admin, RHCE, etc.) are a plus. ₹8 - ₹14 a year
Posted 1 week ago
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